Reputation Management
Analyse and respond to customer reviews from a single inbox.
Manage your location reputation
Monitor, manage and improve your online reputation across all the major platforms and directories. Keep track of reviews and user-generated content for all your business locations from one single inbox.
Centralised inbox
Centralised inbox
Capture all reviews across platforms and locations in a centralised place.
Manage reviews
Manage reviews
Respond to your customers in an easier way, no matter which platform they interacted with you.
Photo reviews tracking
Photo reviews tracking
Keep an eye on not just text but also photo reviews.
Sentiment analysis
Sentiment analysis
Know whether your users are complaining or complimenting your locations and what did they say for each.
DashboardsGive access to members of your team or area managers to view or answer reviews for all or a given subset of locations.
Review insightsAnalyse which platforms are driving more interactions and how your scoring is for each.
Map viewsVisualise data about which locations drive more reviews or their sentiment, in an easy and visual way.
Filters & searchesFind reviews by sentiment, by keyword, by reply status - get the data you need when you need it.
DashboardsGive access to members of your team or area managers to view or answer reviews for all or a given subset of locations.
Review insightsAnalyse which platforms are driving more interactions and how your scoring is for each.
Map viewsVisualise data about which locations drive more reviews or their sentiment, in an easy and visual way.
Filters & searchesFind reviews by sentiment, by keyword, by reply status - get the data you need when you need it.
Placeholders
Personalise your review responses with fields from the review data, such as the reviewer's name, making them feel involved.
Review templates
For when you have lots of reviews to answer but you still want the personal touch - create default templates to answer in 2 clicks.
Multi-format exports
Export your review data in multiple formats, including Excel.
We make sure customers find you, analyse what they do, and help you take action on these discoveries
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