Case StudiesHow Movistar createda Digital Ecosystemand a Virtual Showcasefor Physical Shops

Movistar was looking to collect, manage, and populate all their reviews in one place, while also creating a store locator and SEO-optimised landing pages for all their locations. The objective was to understand what their high-intent customers cared about while giving them the locally customised content they are looking for.

Working with Localistico, they managed to achieve integrated management of both Reviews and Store Pages & Store Locator, improving the customer journey and engagement, and boosting search engine rankings.

Some of their results:

Download this case study to find out how Movistar…

  • Used automatic replies to understand their customers, engage with them and made internal processes more efficient.
  • Became the Telco’s country leader with the greatest volume of reviews per store.
  • Implemented a Store Locator to build a digital retail space that improved the customer journey and engagement while increasing the efficiency of their stores.
  • Enhanced local reach and gave visibility to all types of services by creating a Store Page for each location.
  • And much more…