This document makes references to:
- We, our or us - by which we mean Localistico Ltd, a UK-based company registered in Companies House with number 09121600
- You or your - the agent or business whose name appears on the order form, welcome note or invoice for our Services
- Agreement - these conditions together with any other agreement for products and services you have signed for with us
- Venue - each of the representations of a business physical locations. A venue groups profiles with common attributes like name, address or phone number
- The Venue owner - the customer or business who owns the right to modify details for their Venues
It is a lot of text to read but we tried our best to make it as understandable as possible. If you have any questions or comments about this page, please contact us and we’ll do our best to help
This Terms of Service regulate our Agreement in which we would provide Services to you. Our Services include information, materials and tools to help you report on and/or manage information and analytics about Venues across various sources and local listing Platforms (collectively referred to as “the Platforms”)
You agree to enable us to act on your behalf and on behalf of the Venue owner towards the Platforms or other third parties that may be involved in the fulfilling of these Services.
You must be able to provide proof that you own the right to modify details for your business Venues. In the case of you acting as an agent you must be able to provide proof that you have already obtained permission from the Venue owner to act on their behalf. That permission must have been given in a way that can be delegated to us and that implies their approval of these Terms and Conditions.
This agreement will begin on the day you sign up for our Services. Unless otherwise specified, Service fees will be charged on a pre-pay basis on the day you sign up and will cover the use of the specific service chosen for a monthly or annual subscription period as indicated in your invoice or other communication done to you when joining. Fees are not refundable.
For renewable subscriptions, unless otherwise specified and if you haven’t cancelled before the end of the applicable subscription period, your subscription will automatically renew and you authorise us to collect the then-applicable period subscription fee for the Service (as well as any applicable taxes or other amounts required by any governmental entity) using any credit card or other payment mechanism we have on record for you.
You can cancel your Service subscription any time from the relevant section in your Service dashboard or by contacting us.
When you cancel, your access to the Service will still be available until your existing subscription period expires. For example, if you sign up at the beginning of the month for a monthly subscription, then cancel mid month, you’ll still be able to access the Service until the end of the month.
We may terminate your access and registration to the Service with or without notice effective immediately, for any reason, including a failure by you to comply with any part of this Agreement.
Sharing your content
To the extent that you provide User Content, you represent and warrant that (a) you have all necessary rights, licenses and/or clearances to provide and use User Content and permit us to use such User Content as provided above; (b) such User Content is accurate and reasonably complete; and (c) such User Content does not and will not infringe or misappropriate any third party rights (including without limitation privacy, publicity, intellectual property and any other proprietary rights, such as copyright, trademark and patent rights) or constitute a fraudulent statement or misrepresentation or unfair business practice.
We may also provide you with the ability to upload or send information to us regarding the Services themselves (“Feedback”). By submitting the Feedback, you hereby grant us an irrevocable license to use, disclose, reproduce, distribute, sublicense, prepare derivative works of, publicly perform and publicly display any such submission.
We reserve the right, at our sole discretion, to modify or replace any part of this Agreement or the Service itself (including offering new features for the Service, the release of new tools and resources or the change of existing features). We will notify you via email of any substantial changes made to this Agreement. What constitutes a substantial change to the agreement will be determined by us at our sole discretion. You shall be responsible for reviewing and becoming familiar with such changes. Your continued use of or access to the Service following the posting of any changes to this Agreement constitutes acceptance of those changes. If you have any doubts about Agreement changes please contact us by email.
Limitation of liability
You are responsible of providing accurate information and, if acting as an agent, to request the Venue Owner’s permission when needed - any liabilities that could arise from not doing so will be solely under your responsibility.
To the fullest extent permitted by law, we exclude all responsibility and liability in relation to the Service and will not be responsible for errors or misstatements or be liable in contract, tort (including negligence) or otherwise for any loss or damage however caused (direct, indirect, consequential, special or loss of profits). Where any such liability cannot be excluded, we limit it to the smallest permissible amount.
For features of the Services depending on the use of third party content, services and Platforms (some of which may require the Customer to accept additional terms and which may be subject to additional fees), we exclude responsibility for any issues or changes in such third party content, services and Platforms. We are not responsible about what parts of the details about the Business and the Venues are represented, nor how the details are presented, in those third party content, services and Platforms.
Our Service may include hyperlinks to sites maintained or controlled by others. We are not responsible for nor do we routinely screen, approve, review or endorse the contents of or use of any of the products or services that may be offered at these sites.
Requirements / Set-up
For the adequate delivery of the service, we require some information from you including:
- A list of all the locations to be added to our platform and their related information (subject to format requirements);
- An initial review by you or an authorised representative of the location information for validation before any our published to mapping and local platforms; and,
- Optionally, some services may require some verification or credentials to check that the information on the locations is provided on your behalf. As we act as an agent, we will require you or an authorised representative to provide that verification at times either by email or entered directly into our platform.
Our customer support team will be available to help get this information throughout the setup process if needed via our ticketing system and by email at email@example.com
This agreement is under English law.
If you have a complaint, please contact us. We will do our best to fix your issues. You or we may bring legal proceedings in a court in the UK to resolve a dispute under this agreement. But let’s hope it doesn’t get to that.
For any questions or inquiries, you can contact us either by email at firstname.lastname@example.org or by post at our registered address.
last updated: Dec 9th 2017